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Professional Maintenance and Support image

Summary

Abonelik hizmeti

In addition to the Standard package: 4-hour response time, 12 person-days of customization per year and a separate test environment.

Maintenance and Subscriptions

Professional Maintenance and Support

$3,000.00 + VAT · monthly

Incl. VAT: $3,600.00 · 12-month commitment, 2 months free with annual payment

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What it does

Requests are answered within 4 hours. With an annual allowance of 12 person-days of development, small customizations are made without an additional invoice.

Quarterly performance reviews are carried out, integrations are maintained and a separate test environment is operated.

Included in the price

  • Everything in the Standard package
  • 4-hour response time
  • 12 person-days of development per year
  • Quarterly performance review
  • Test environment

Not included

  • 24/7 on-call
  • On-site engineer
  • Additional person-days ($610/day)

Technical specifications

Support
Weekdays 09:00-18:00
Response time
4 hours
Development allowance
12 person-days per year
Commitment
12 months

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